Highlights

The Bludigit Digital Factory welcomed IGROW participants for a day dedicated to innovation, digital skills, and the opportunities offered by Artificial Intelligence.

It was an opportunity to gain a closer understanding of the Digital Factory and its role in the Group’s digital transformation journey, but above all to move quickly from knowledge to hands-on experimentation.

Following an introduction to Bludigit and a meeting with Marco Barra Caracciolo, Chief Executive Officer of Bludigit, the day moved into a deep dive on Generative Artificial Intelligence, combining theoretical insights with practical application.

Participants had the opportunity to explore the potential of Microsoft Copilot first-hand, putting themselves to the test by creating and testing AI agents. Working in teams, they explored new ways of interacting with information, tools, and corporate knowledge. The agenda included direct use of Agent Builder, guiding participants from defining the agent through to testing and peer comparison.

Curiosity, collaboration, and a strong willingness to experiment shaped the day, showing how AI adoption also depends on people’s ability to understand its potential and put it to the test in real-world contexts.

An approach that reflects the role of Bludigit’s Digital Factory: bringing technology and skills together, while contributing to the Group’s digital evolution and to the objectives of its Strategic Plan.

WorkOnSite introduces an integrated Agent that makes access to operational information simpler and more natural.

Using a platform often means knowing where to look, which section to open, and which data to connect. The new Agent introduces a different approach: it allows users to interact with WorkOnSite conversationally, directly within their working environment.

The goal is to reduce the distance between users and information. Instead of navigating through multiple levels of the platform, users can simply make a request and access the data they need more quickly to understand what is happening in the field.

The Agent becomes part of the WorkOnSite ecosystem as the natural evolution of a platform that already collects, monitors and structures operational data.

An evolution that starts here

This is the first step in a broader development roadmap.

Upcoming enhancements will expand the ways users can interact with the Agent through:

• voice commands;
• reading worksite-related attachments, such as documents and waivers;
• uploading photos and editing data directly through interactions with the Agent.

The aim is to make the connection between people, information and field activities increasingly direct, bringing interaction with WorkOnSite closer to the context in which data is generated and used.

With the new Agent, WorkOnSite enters a new stage of its evolution: not only collecting and monitoring operational information, but also making it increasingly natural to access.

Artificial intelligence is entering a new phase. The challenge is no longer simply to develop systems capable of performing tasks autonomously, but to create the conditions needed to trust their outputs.

As Marco Sodero, Head of Business Development at Bludigit, highlighted in his interview with The Future of Utilities, trust in an AI agent is not immediate. It develops over time through the validation of its responses, comparison with real-world data, and the gradual integration of the technology into business processes.

This journey requires deep digitalisation: not merely replacing paper with digital tools, but redesigning processes and ensuring the availability of structured, reliable, and accessible data.

WorkOnSite is a tangible example of this approach. The solution collects photographs, notes, and checklists directly from field teams and, through WoS AI, automatically verifies whether activities comply with project specifications.

This provides greater visibility into field operations, improves quality and safety, and reduces the need for physical inspections. The results also show a significant impact on operational behaviours: during the early stages of adoption, the rate of compliant checks can increase from approximately 55% to over 95% within a short period.

The true value of agentic AI therefore emerges when technology is no longer simply an available tool, but becomes a trusted component of the operating model.

Watch the full interview and discover how to build trust in AI agents

Le utility hanno compiuto importanti progressi nel percorso di digitalizzazione: dall’asset management agli analytics, fino al monitoraggio avanzato delle reti.
Tuttavia, esiste ancora un elemento critico spesso sottovalutato: le field operations.
Ogni giorno, sul campo, vengono prese decisioni operative che incidono direttamente sulle performance degli asset nel lungo periodo. Un patrimonio di conoscenza fondamentale che, nella maggior parte dei casi, non viene raccolto né strutturato.
Come evidenziato da Veronica Molina, Business Development Manager di Bludigit, durante il Future of Utilities Summit, il vero gap non è tecnologico, ma culturale e infrastrutturale:
trasformare l’esperienza operativa in conoscenza digitale condivisa.
Senza questo passaggio, le organizzazioni rischiano di perdere valore nel tempo, soprattutto quando il know-how resta nelle persone e non nei sistemi.
Oggi, grazie alla combinazione tra raccolta strutturata dei dati di campo e intelligenza artificiale, questo scenario sta cambiando. È possibile infatti:

• build an operational memory over time
• identify hidden patterns in data
• improve decision-making on assets with multi-decade life cycles

A paradigm shift that opens up new perspectives for the entire utility sector, enabling more efficient, predictive and sustainable models.

Watch the full interview and discover how field operations are evolving

A new recognition of Bludigit’s commitment to responsible innovation: our WorkOnSite platform has been selected among the winners of the 2025 Digital Sustainability Award, an initiative promoted by the Digital Sustainability Foundation.

The award, presented during the General Assembly on Digital Sustainability in Varignana (November 28–29), celebrates initiatives that best integrate technological transformation with environmental, social, and economic responsibility.

WorkOnSite, the platform developed by Bludigit for intelligent construction site supervision, was awarded in the category “Digital transformation projects or initiatives aligned with sustainability principles.”

Leveraging artificial intelligence, WorkOnSite enables accurate remote monitoring of gas, water, and electricity construction sites — improving speed, quality, safety, and traceability. The solution supports paperless workflows, ensures regulatory compliance, promotes inclusivity through remote inspections, and significantly reduces operational and environmental costs:

– 80% reduction in inspection costs
+ 20% faster activity closure
+ 100% design compliance

This recognition reinforces our vision: to lead the digital transformation of the infrastructure sector through innovation and sustainability.

Learn more about WorkOnSite

Bludigit at the Forefront of COP29 Alongside Italgas and SOCAR for the Energy Transition

The 29th United Nations Climate Change Conference (COP29), held in Baku, Azerbaijan, marked a strategic milestone for Bludigit, strengthening its position in the global landscape of sustainable energy innovation.

During COP29, a Cooperation Agreement was signed between Italgas and SOCAR (State Oil Company of Azerbaijan Republic), aimed at fostering collaboration in the fields of innovation, efficiency, and sustainability. As the digital company of the Italgas Group, Bludigit plays an active role in this partnership, building on its ongoing collaboration with Azerigas, the national gas distribution operator in Azerbaijan.

Among the technologies deployed by Bludigit, CRDS (Cavity Ring-Down Spectroscopy) from Picarro is proving to be a game-changing tool for the accurate and timely detection of even the smallest gas leaks. Already operational in Baku, this solution is critical to enhancing infrastructure safety and efficiency, while significantly reducing fugitive methane emissions.

Infrastructure as a Catalyst for Sustainability

A highlight of the conference was the event hosted by Italgas on 15 November at the Italian Pavilion – Blue Zone at COP29, titled:

“Methane Emissions in the Global Path to Net Zero: Infrastructure as a Catalyst for Sustainable Gas Trade.”

The session gathered high-level representatives from across the globe — including governments, think tanks, NGOs, and energy companies — to discuss the essential role of infrastructure in mitigating methane emissions, one of the most potent greenhouse gases.

Notable speakers included:

• Pier Lorenzo Dell’Orco, CEO of Italgas Reti, who presented the Group’s transformation into a network tech company and its commitment to decarbonization through digital innovation
  
• Professor Francesco Corvaro, Special Climate Envoy of the Italian Government, who emphasized Italy’s strategic role in the green transition
  
• Contributions also came from representatives of Tokyo Gas, Marubeni, Azerigas, the World Bank, the Italian Biogas Consortium, and international organizations such as Clean Air Task Force, Environmental Defense Fund, and the Atlantic Council
  

A Strategic Partnership for a Net-Zero Future

The agreement with SOCAR — enabled in part by the operational synergy between Bludigit and Azerigas — marks a turning point in accelerating the digital and environmental transformation of gas networks on a global scale.
Best practice sharing, advanced technology adoption, and an agile methodological approach are the levers to building smarter, safer, and more sustainable infrastructures.
As Paolo Gallo, CEO of Italgas, stated:

“We are excited to begin this partnership with SOCAR, which, like us, sees technological innovation and sustainability as key pillars of growth.”

SOCAR also emphasized the strategic importance of the collaboration:

“By enhancing our leak detection capabilities and increasing digitalization, we not only optimize efficiency, but also make a meaningful contribution to emission reductions across the entire network.”

As the digital enabler of the Italgas Group, Bludigit reaffirms its mission: to drive practical solutions that tackle the climate crisis by putting innovation at the service of the global energy transition.

Bludigit strengthens its international presence through a high-profile partnership with Azerigas Production Union, the SOCAR Group company responsible for the distribution and supply of natural gas in the Republic of Azerbaijan. The agreement, signed in December 2024, marks a decisive step forward in the digital transformation of the country’s energy infrastructure.

The partnership aims to reduce fugitive emissions and enhance operational efficiency through advanced technologies and a shared digital strategy.

Key Activities Implemented by Bludigit Include:

• Gas Leak Detection with Picarro Technology: Two vehicles equipped with state-of-the-art gas analyzers are now operational in Baku. The system enables monitoring of over 2,400 kilometers of gas network, allowing for highly accurate and timely detection of gas leaks.
  
• Digital Assessment: Bludigit has conducted an in-depth analysis of the digital maturity of Azerigas’ assets and processes, with the objective of developing a tailor-made digital roadmap. This strategic plan will guide Azerigas towards a more efficient, secure, and sustainable operational model.
  

“This collaboration confirms Bludigit’s role as an international leader in the digitalization of energy networks,” said Marco Barra Caracciolo, CEO of Bludigit. “Thanks to our cutting-edge technologies and proven expertise, Azerigas is now better equipped to meet the challenges of modernization while further strengthening the safety of its infrastructure.”

Bludigit is proud to actively contribute to Azerigas’ sustainability goals, supporting the development of a gas network that is smarter, safer, and more environmentally responsible.

his initiative further consolidates Bludigit’s international mission to export technological excellence and strategic vision in the global energy tech ecosystem.

Official Press Release

The Science Museum in London set the stage for the 2nd edition of the Global Technology Conference by Cadent Gas, one of the most prominent international events focused on the digital transformation of energy networks.

Bludigit had the honor of participating with a keynote by Veronica Molina, who presented DANA, our proprietary technological solution developed for the Digital Command and Control Center of Italgas.

DANA: The Digital Core of Network Control

Designed to revolutionize how gas networks are monitored and managed, DANA is an advanced platform capable of:

• Real-time monitoring of the entire gas distribution network
  
• Predicting critical issues and anomalies through data analysis
  
• Significantly reducing the need for field interventions
  
• Optimizing operational processes and technical planning
  

With DANA, Bludigit actively contributes to building a smarter, more efficient, and secure network — supporting the decarbonization and resilience goals outlined in the EU roadmap for the energy sector.

An International Exchange of Technological Excellence

The event brought together experts, companies, and stakeholders from across Europe to share best practices, emerging solutions, and strategic visions for the future of energy infrastructure.
Our participation was not only an opportunity to showcase a tangible, fully operational solution, but also to strengthen our dialogue with international players like Cadent Gas, with whom we share a common vision for the digital transformation of the energy sector.

Bludigit is proud to contribute knowledge, technology, and vision to the future of gas distribution.
Because a smarter network begins at the core.

A new synergy is taking shape to accelerate the digital transformation of water and gas networks.
Bludigit and Gruppo CAP — the green utility managing the integrated water service of the Metropolitan City of Milan — have signed a memorandum of understanding to establish a structured collaboration in the fields of technology, innovation, and artificial intelligence.

The shared goal is clear: to connect expertise and know-how in order to build a new, advanced, interconnected, and sustainable model for network management.

A Shared Vision to Innovate the Networks of the Future

This collaboration stems from the desire to develop joint initiatives aimed at improving the efficiency, sustainability, and resilience of water and gas infrastructures through a digital and data-driven approach.

Key areas of cooperation outlined in the agreement include:

• Development of joint projects between the water and gas sectors, leveraging the expertise of Italgas Group through its subsidiary Nepta
  
• Adoption of digital technologies and smart tools for network monitoring and management
  
• Promotion of technological innovation to enhance public services
  
• Expansion of innovative services for water utilities, both in Italy and internationally
  

This strategic agreement also aims to enhance vertical solutions developed by both companies in key areas such as operational efficiency, asset mapping, and network monitoring — all to improve the quality and responsiveness of services provided.

Alliances That Create Value for the Water Sector

The value of the collaboration between Bludigit and Gruppo CAP was emphasized by Marco Barra Caracciolo, President and CEO of Bludigit, who highlighted the importance of knowledge sharing to accelerate digital transformation.

Michele Tessera, CIO of Gruppo CAP, also reaffirmed the strategic role of digital technologies in increasing the efficiency of network infrastructures, ultimately improving service quality for both citizens and ecosystems.

This is not the first collaboration between Bludigit and Gruppo CAP. Alongside MM and Acquedotto Pugliese, they are already part of the “Gruppo Acqua” within the Digital Sustainability Foundation, established to promote investments in digital technologies that support the water service sector.

With this new agreement, Bludigit strengthens its commitment to developing high-impact technological partnerships that drive innovation in the water sector and support the sustainable transformation of public infrastructures.